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Technical Troubleshooting

Please RECHARGE YOUR DISH VC NO. <VC NO> log on to www.dishtv.in. Use credit/debit card.Walk into: Nearest Recharge Outlet.

If already recharged please switch-off & switch On your set top box from the mains and keep it ON for 15 minutes on channel 96.

Should your service not restart in 15 minutes please give a missed call on 18002702102 from your RMN.Forgot to recharge! Give a Missed call on 1800 274 9050 to get your channels NOW. Pay in next 3 days to enjoy NON STOP TV

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Please ensure that your Set-Top-Box is properly connected to DISH TV antenna.

IN CASE OF HEAVY RAIN, WAIT TILL RAIN STOPS TO REGAIN SIGNAL

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The signal to your Set-Top-Box is temporarily unavailable.

Please POWER OFF - POWER ON your Set-Top-Box from the switch

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Channel No 924 is not subscribed by you.

To Subscribe to this Channel , SMS DISHTV GET 924 to 57575 from your Registered Mobile Number(RMN).

To Register your mobile Number, SMS Dishtv RMN <11Digit VC No.>to 57575

To allow timely updation, after ordering a channel please switch-off & switch-on your Set-Top-Box From the main power supply and keep it on channel 96 for 15 minutes.

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Please INSERT the dishtv Viewing Card(VC) in your Set-Top-Box.

If problem continues, SMS DISHTV 401 to 57575, from your Registered Mobile Number(RMN). To Registered Mobile Number, SMS DISHTV RMN <11 Digit VC No. >to 57575.

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Please RE-INSERT the DISHTV Viewing Card(VC) in your Set-Top-Box.

You are advised to NOT REMOVE the VC from your Set-Top-Box.

If problem continues, SMS DISHTV 401 to 57575, from your Registered Mobile Number(RMN). To Registered Mobile Number, SMS DISHTV RMN <11 Digit VC No. >to 57575.

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Call customer care no:- 95017-95017 for assistance.

Your Viewing Card (VC) is not paired with the Set-Top-Box.

SMS DISHTV 201 to 57575, from your Registered Mobile Number(RMN). To Registered Mobile Number, SMS DISHTV RMN <11 Digit VC No. >to 57575.

To allow timely updation, after ordering a channel, please switch-off & switch-on your Set-Top-Box from the main power supply and keep it on channel 96 for 15 minutes.

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Channel not in list

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Your current set top box does not support this channel To enjoy this channel switch to HIGH DEFINATION BOX at a special price! WhatsApp us at 9953060680

Your current set top box does not support this channel To enjoy this channel switch to HIGH DEFINATION BOX at a special price! WhatsApp us at 9953060680

To subscribe HD channel please login to Modify my pack  select HD filter in channel list and select channel of your choice

Click here to send reconfirmation request.

After sending reconfirmation request please switch ON the STB on 96 for 15 minutes.

Please Connect the STB on other power Port.

Reboot command sent. Please wait for 10 sec once STB will restart. Also remove the viewing card from Set Top Box and reinsert it back in proper position.

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Please ensure that your Set-Top-Box is properly connected to DISH TV antenna.

IN CASE OF HEAVY RAIN, WAIT TILL RAIN STOPS TO REGAIN SIGNAL

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Press menu button for 8 sec and check if menu option is appearing on tv screen.

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Place check and Reinsert the AV/HDMI Cable

Interchange the Audio Cables (Red and White Cable) and Reinsert. Please connect The Wire at Different Port of The Tv And Select The Correct Port From Input Selection Menu (Like - AV1 or AV2/HDMI1 or HDMI 2)

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