FAQ

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You can purchase a DishTV connection online on our website. If you need help in deciding which type of connection to get, you can give a missed call at1800-270-0300 .

Yes, DishTV is now available all across India. Certain type of connections (like our smart box) may have limited availability in the city/area you live in. Please click here, to find out more.

DishTV offers an unmatched HD picture quality and crystal clear sound. Our technological superiority, our reach and cost effectiveness sets us apart from our competitors. DishTV is the best and most affordable DTH service available in India.

We have a host of exciting offers running most of the time on new DishTV connections. click here to find out.

Yes you will get warranty with your new DishTV connection. Details of the warranty offered are as listed below:

  • 5 year warranty only on Set-top-box unit
  • 1 year warranty on installation
  • 1 year warranty on LNB, Remote and Power adapter

Note: To avail the benefits of the warranty offered as described above, the customer must ensure that the connection is not de-active for a period of more than 30 days at a stretch.

Yes you will get warranty with your new DishTV connection. Details of the warranty offered are as listed below:

  • 5 year warranty only on Set-top-box unit
  • 1 year warranty on installation
  • 1 year warranty on LNB, Remote and Power adapter

Note: To avail the benefits of the warranty offered as described above, the customer must ensure that the connection is not de-active for a period of more than 30 days at a stretch.

You will require a set-top-box, a dish antenna and a remote to control the set-top-box. All this hardware comes with new DishTV connection. Installation charges and charges for cable may be extra.

Dish antenna will be installed in an open area with clear visibility of the sky to receive uninterrupted signals from the satellite. It can be installed on a roof, veranda, terrace or balcony etc.

Yes, you will require a separate set-top-box for each TV. You can add upto 3 additional connections with your primary connection, at a nominal cost.

Yes, now with Dish SMRTHUB which is DishTVs Smart/connected set-top-box, you can have best of both worlds. With Dish SMRTHUB, you can watch regular TV channels along with OTT services like YouTube, Amazon Prime and Watcho.click here to know more. Subscription for OTT services, if any, have to be purchased separately.

DishTV is India's First and Asia's Largest Direct-to-Home Digital Entertainment Service provider that brings over 500+ channels and services along with advanced value-added services to your TV set.

DishTV works through a set-top box (STB) and dish antenna which is installed at your home. The antenna is connected to the STB through a cable which is linked to the TV set. The STB decodes the signal from the antenna and brings your favourite channels to your TV screen.

  • Superior Picture Quality, just like watching a DVD
  • Stereophonic Sound
  • Capacity up to 700+ channels and services
  • Geographic Mobility
  • Uninterrupted Viewing
  • Video Games
  • Exclusive International Channels
  • Parental Lock Facility
  • Electronic Program Guide
  • Value Added Services

No Problem! DishTV is digital and direct, that means when you choose to install DishTV, you need not disturb your cable connection, just install your own Dish, simply connect the set-top box to your existing TV, insert your personal unique Viewing Card and you are ready to go!

Infact, you can watch television without disturbing your existing cable connection in normal TV mode and DishTV in AV mode, by choosing the AV option from the remote of your TV set. That means both the inputs can be used simultaneously

You can experience the new and exciting world of DishTV through any DishTV authorized dealer. Most of the consumer durable outlets near you, are authorized DishTV dealers. You can also visit the Dealer Locator section of our website to locate a dealer near you. Click here to visit DishTV dealer locater.

Yes, DishTV is available in all states of India. For more information, visit “DishTV dealer locator” and use your area pin code to search for your nearest DishTV dealer. Click here to visit DishTV dealer locator.

Your set-top-box comes with a twelve month hardware warranty. Normally nothing goes wrong in the Dish and the LNB. However, your dealer shall give you free support after installation for 60 days.

When you book a DishTV connection you get the following Hardware/Equipment:

  • Dish with LNB
  • Set-top box and cable
  • Viewing Card (VC)

The set-top box with the VC will be installed in your home, connected to your TV. The Dish will be fixed outside on a Roof/Terrace/Veranda/Lawn- wherever it can face the direction of the satellite without any disruption/blockage in between. The installation is done by our experts.

When you book a DishTV connection you get the following Hardware/Equipment:

  • Dish with LNB
  • Set-top box and cable
  • Viewing Card (VC)

The set-top box with the VC will be installed in your home, connected to your TV. While the Dish will be fixed outside on a Roof/Terrace/Veranda/Lawn- wherever it can face the direction of the satellite without any disruption/blockage in between. The installation is done by our experts.

Ideally, it should be installed on the roof of your building, veranda, terrace, or anywhere you can have a clear view of the sky, as it needs to catch satellite signals.

Yes, we have multi TV connection with the help of which you can watch DishTV on all your TVs.

https://www.dishtv.in/pages/offers/multitv-child-pack.aspx

DishTV is extremely affordable and offers exciting schemes. To know more click here- https://www.dishtv.in/pages/welcome/products.aspx

Charges for replacing a faulty set-top-box:

INR 250 Box Swap Charges (if set-top-box is out of warranty period) + INR 200 Technician Visit Charges (if Technician Visit is out of warranty period) + Hardware charges (if any)

Charges for Dish SMRT HUB Box Swap:

INR 700 Box Swap Charges (if set-top-box is out of warranty period) + INR 200 Technician Visit Charges (if Technician Visit is out of warranty period) + Hardware charges (if any)

Refurbished set-top-box will be provided to the subscriber in case of set-top-box replacement/swap, with 180 Days warranty on swapped/refurbished set-top-box.

You will get new card from dealer by paying Rs. 300/- again while the deposit of the lost/damaged VC is forfeited.

Introducing the DishTV Universal Remote. A versatile and hassle-free remote for both your Set-Top-Box and TV. Offered in a sleek, matte finish texture. The remote is preconfigured for all Samsung TVs, and works with TVs of all other brands too. Now, that's easy entertainment.

* Requires 2 AA Batteries

.Place the DishTV Universal Remote on a flat surface. Take your TV remote and place it in front of the Universal Remote so that their LED lights face each other directly. The distance between the remotes should be 5cm.
To program the Universal Remote's TV power button, press the TV power key on the Universal Remote. The red TV Mode LED on the DishTV Remote will blink once to confirm that you can proceed.
Press the power key on the TV remote. The red TV Mode LED on the Universal Remote will blink twice to confirm that it has learned the command.
You can follow the same process for VOL UP/DOWN. MUTE, SOURCE & Navigation(UP/DOWN/LEFT/RIGHT/OK).
To save the learned commands, press the TV power key on the Universal Remote until the red TV Mode LED blinks thrice.

Encouraging cashless transactions in the country, DishTV subscribers can now recharge their subscription through any Unified Payment Interface APP (a single window mobile payment system that has been launched by the National Payments Corporation of India) or through Unstructured Supplementary Service Data (USSD).

Below are the steps you can follow to recharge your DishTV subscription through UPI or USSD:

APP:

  • STEP 1: Download any UPI enabled APP like BHIM/ICICI pocket, etc. from the App Store or Play Store.
  • STEP 2: Register and create your unique PIN.
  • STEP 3: Click on UPI tab/icon in your APP.
  • STEP 4: Click on SEND/PAY tab.
  • STEP 5: Enter the payment address, which would be DishTV. <VC number> @ICICI to complete your transaction.

Now instantly Recharge your DishTV subscription using Credit Card, Debit Card and Net-Banking. You can also pay using Wallets & UPI enabled apps. Simply download the DishTV app from Google Playstore and pay your bills instantly.

Recharge Now

Get DishTV recharge picked from your doorstep. Just SMS <DISHTV HOME PICK> to <57575> from your Registered Mobile Number and avail this service. The minimum recharge amount required to avail this service is Rs. 1500/-.

*This service is available in select cities, for further assistance please call us on 95017-95017

Just visit your nearest DishTV dealer and recharge your connection.