FAQ

faq-image

The box is priced at Rs. 3999. You will have to additionally subscribe for OTT apps or DTH packages. You can also select from the proposed bundled offers.

The box is priced at Rs. 3999. You will have to additionally subscribe for OTT apps or DTH packages. You can also select from the proposed bundled offers.

From App section you can access Featured and preloaded Apps on your set-top box like Prime Video, ZEE5, Voot, SonyLIV, Alt Balaji, Hungama and Watcho. You can also download from thousands of apps available on Android TV Playstore across genres like OTT (YouTube, Hotstar), Sports (ESPN, CNBC, NBC, Fox Sports), News (NDTV, Aaj Tak, India Today), Social media (Facebook watch), Motivational (TED Talks), Cooking (Food Network, Kitchen Stories), Devotional (Bhakti) etc. apps or Games (Asphalt, Bomb squad, Mars).

It is an Android TV based platform, so there will be incremental features and regular updates from Google. Some of the other features that will be coming soon are – Cloud storage and recording etc.

  • 1) It is Android TV based Internet connected set-top box with 1GB RAM
  • 2) 8GB internal memory for downloading different apps & operating system updates
  • 3) Voice remote for easy search
  • 4) Multiple profiles for personalization
  • 5) Two USB ports for recording content as per wish
  • 6) You can now access different Apps and Games in addition to watching your favourite TV channels

Telecom Regulatory Authority of India (TRAI) is an independent regulatory body to oversee the telecommunications industry in India.

The Telecom Regulatory Authority of India has issued new Regulations which are applicable to all cable & DTH operators. Under these new regulations which will be implemented soon, the Broadcasters have declared the rates of their respective channels. Customers can subscribe to these channels and bouquets as per these new prices. In case you wish to register your choice of channels

Broadly, your subscription charges would include two components. The first one is called the Network Capacity Fee (NCF). It is like a rental charge on the subscription. The other is the price of any channels that you select, either as a la carte or as part of any bouquet/ combo. Channels can be either free (Rs.0) or paid channels with a declared per month MRP. The prices of bouquets, combos and add ons, along with their channel details, are also available for your information on our website.

In case you wish to make a pack with your choice of channels you can click here
Applicable prices and conditions are also listed on the page.
To get the list of bouquets and channels available on our platform, and their prices, click here

You can get full information about this on our channel 999. You can also visit the Consumer Corner of our website.

You have made the right choice by choosing a new plan and can continue enjoying the benefits of the new tariff regime.

A Viewing Card is a credit card sized Smart Card, which contains information about the channels that the customer has subscribed to. When inserted in the set-top box it enables viewing of the channels chosen by the subscriber. You must take care of this card and note down its unique VC Number in a safe place and mention it in your every communication with us.

You will get new card from dealer by paying Rs. 300/- again while the deposit of the lost/damaged VC is forfeited.

Introducing the DishTV Universal Remote. A versatile and hassle-free remote for both your Set-Top-Box and TV. Offered in a sleek, matte finish texture. The remote is preconfigured for all Samsung TVs, and works with TVs of all other brands too. Now, that's easy entertainment.

* Requires 2 AA Batteries

.Place the DishTV Universal Remote on a flat surface. Take your TV remote and place it in front of the Universal Remote so that their LED lights face each other directly. The distance between the remotes should be 5cm.
To program the Universal Remote's TV power button, press the TV power key on the Universal Remote. The red TV Mode LED on the DishTV Remote will blink once to confirm that you can proceed.
Press the power key on the TV remote. The red TV Mode LED on the Universal Remote will blink twice to confirm that it has learned the command.
You can follow the same process for VOL UP/DOWN. MUTE, SOURCE & Navigation(UP/DOWN/LEFT/RIGHT/OK).
To save the learned commands, press the TV power key on the Universal Remote until the red TV Mode LED blinks thrice.

Encouraging cashless transactions in the country, DishTV subscribers can now recharge their subscription through any Unified Payment Interface APP (a single window mobile payment system that has been launched by the National Payments Corporation of India) or through Unstructured Supplementary Service Data (USSD).

Below are the steps you can follow to recharge your DishTV subscription through UPI or USSD:

APP:

  • STEP 1: Download any UPI enabled APP like BHIM/ICICI pocket, etc. from the App Store or Play Store.
  • STEP 2: Register and create your unique PIN.
  • STEP 3: Click on UPI tab/icon in your APP.
  • STEP 4: Click on SEND/PAY tab.
  • STEP 5: Enter the payment address, which would be DishTV. <VC number> @ICICI to complete your transaction.

The box is priced at Rs. 3999. You will have to additionally subscribe for OTT apps or DTH packages. You can also select from the proposed bundled offers.

Get DishTV recharge picked from your doorstep. Just SMS <DISHTV HOME PICK> to <57575> from your Registered Mobile Number and avail this service. The minimum recharge amount required to avail this service is Rs. 1500/-.

*This service is available in select cities, for further assistance please call us on 95017-95017

Just visit your nearest DishTV dealer and recharge your connection. 

The box is priced at Rs. 3999. You will have to additionally subscribe for OTT apps or DTH packages. You can also select from the proposed bundled offers.

The box is priced at Rs. 3999. You will have to additionally subscribe for OTT apps or DTH packages. You can also select from the proposed bundled offers.

Lorem ipsum dolor sit amet consectetur adipisicing elit. Doloribus, aliquid!

Yes, you can carry the equipment anywhere in India. Please click on bit.ly/3wfXfRo for further assistance.

A few minutes of outage might occur in extreme weather conditions like heavy rains or when the sun comes in the line of the satellite and earth. This phenomenon is called RAIN OUTAGE/SUN OUTAGE and occurs in DTH platforms across the world. This is typically for one or two minutes in a year, outage gets corrected by itself as it is automatically detected.

For any queries or issues related to your DishTV account call 95017-95017 or Do it yourself by following simple steps. You can also call your nearest DISH CARE centre.

Charges for replacing a faulty set-top-box:

INR 250 Box Swap Charges (if set-top-box is out of warranty period) + INR 200 Technician Visit Charges (if Technician Visit is out of warranty period) + Hardware charges (if any)


Charges for Dish SMRT HUB Box Swap:

INR 700 Box Swap Charges (if set-top-box is out of warranty period) + INR 200 Technician Visit Charges (if Technician Visit is out of warranty period) + Hardware charges (if any)


Refurbished set-top-box will be provided to the subscriber in case of set-top-box replacement/swap, with 180 Days warranty on swapped/refurbished set-top-box.