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FAQs
DishTV works through a set-top box (STB) and dish antenna which is installed at your home. The antenna is connected to the STB through a cable which is linked to the TV set. The STB decodes the signal from the antenna and brings your favourite channels to your TV screen.
No Problem! DishTV is digital and direct, that means when you choose to install DishTV, you need not disturb your cable connection, just install your own Dish, simply connect the set-top box to your existing TV, insert your personal unique Viewing Card and you are ready to go!
Infact, you can watch television without disturbing your existing cable connection in normal TV mode and DishTV in AV mode, by choosing the AV option from the remote of your TV set. That means both the inputs can be used simultaneously
Your set-top-box comes with a twelve month hardware warranty. Normally nothing goes wrong in the Dish and the LNB. However, your dealer shall give you free support after installation for 60 days.
When you book a DishTV connection you get the following Hardware/Equipment:
The set-top box with the VC will be installed in your home, connected to your TV. The Dish will be fixed outside on a Roof/Terrace/Veranda/Lawn- wherever it can face the direction of the satellite without any disruption/blockage in between. The installation is done by our experts.
When you book a DishTV connection you get the following Hardware/Equipment:
The set-top box with the VC will be installed in your home, connected to your TV. While the Dish will be fixed outside on a Roof/Terrace/Veranda/Lawn- wherever it can face the direction of the satellite without any disruption/blockage in between. The installation is done by our experts.
Ideally, it should be installed on the roof of your building, veranda, terrace, or anywhere you can have a clear view of the sky, as it needs to catch satellite signals.
Yes, we have multi TV connection with the help of which you can watch DishTV on all your TVs.
DishTV is extremely affordable and offers exciting schemes. To know more click here- https://www.dishtv.in/pages/welcome/products.aspx
Charges for replacing a faulty set-top-box:
INR 250 Box Swap Charges (if set-top-box is out of warranty period) + INR 200 Technician Visit Charges (if Technician Visit is out of warranty period) + Hardware charges (if any)
Charges for Dish SMRT HUB Box Swap:
INR 700 Box Swap Charges (if set-top-box is out of warranty period) + INR 200 Technician Visit Charges (if Technician Visit is out of warranty period) + Hardware charges (if any)
Refurbished set-top-box will be provided to the subscriber in case of set-top-box replacement/swap, with 180 Days warranty on swapped/refurbished set-top-box.